conflict resolution

January 6, 2019

Reflections on 2018

As 2019 begins, I took some time to look back over the topics I visited in blogs during 2018. I started 2018 by writing a piece on maintaining respect during conflict resolution. Conflict resolution was a recurring theme in not only my practice, but in much of the front page news. I even looked into whether a talking stick may actually aid during an impasse in negotiations. There were many high-profile conflicts in the news throughout the year, about everyone from celebrities to politicians. It felt important for me to keep in mind the importance of respect and cooperation in disputes, and as a new year starts fresh, I wanted to highlight some of my own thoughts for the beginning of 2019: Continue Reading

February 22, 2018

The Insult

by Deborah Hope Wayne

How can words or minor interpersonal tensions lead to major trauma and in some cases national trauma? As a conflict professional, I am constantly intrigued by the power of words, actions and inaction. An act or expression may or may not be intended to cause harm. Even in a close-knit family, we sometimes do not realize the harm. Once an initial event happens, how do we avoid escalating the harm? Continue Reading

January 26, 2018

The Blame Game and Negotiation

by Deborah Hope Wayne

Does Blame help reach a result in the negotiation process? In my opinion, it is counter-productive. This week we saw a lot of blame coming out of Washington D.C., in a negotiation without resolution and an eventual shut down. This led me to think about my own work and what happens when blame is assigned and then continues as the focus. During a negotiation, the parties do need to take responsibility for their own actions. This can be done in a productive way without shaming or humiliating the other party. There is a distinction between assigning and taking responsibility and what happens when the parties stay at the level of blame. Continue Reading